These terms and conditions (“Terms and Conditions”) govern the relationship between Coterie Travel and you, the client and/or traveler. By planning travel with Coterie Travel, you agree to be bound by these terms and you acknowledge that Coterie Travel acts solely as a booking agent for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”). Coterie Travel is not the source or provider of the travel services. These terms include warranties and disclaimers and exclusions of liability and may restrict your rights and remedies. These terms provide protection to Coterie Travel.
AUTHORITY TO USE COTERIE TRAVEL’S SERVICES
You affirm that you are at least 18 years of age and that you possess the legal authority to enter into this Agreement and to make travel bookings with Coterie Travel. You agree to be financially responsible for all travel bookings made on your behalf and on behalf of any member of your traveling party. You also warrant that all information supplied by you with respect to any person for whom you are authorized to transact business is true and accurate. You agree that you will only make legitimate reservations or purchases with Coterie Travel and its Suppliers, and acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited.
All bookings are accepted by Coterie Travel as agent for the travel Suppliers on your itinerary. Separate Supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You understand and agree to abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider on an itinerary you have approved.
Coterie Travel is an Independent Affiliate of Gifted Travel Network, California Seller of Travel 2113317-40, Florida ST39093, Washington #603308394. Registration as a seller of travel does not constitute approval by the State of California.
PAYMENTS AND CANCELLATIONS
You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through Coterie Travel. By submitting a credit card authorization form to Coterie Travel, you agree to allow Coterie Travel to use your payment method to purchase travel products from our Suppliers on your behalf.
EXCEPT IN CASES OF FRAUD, YOU AGREE NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF COTERIE TRAVEL OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF COTERIE TRAVEL OR ITS SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE, OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, COTERIE TRAVEL RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES, AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL, OR RECOLLECTION, INCLUDING WITHOUT LIMITATION, ATTORNEYS’ FEES.
All payments for travel are due prior to departure in accordance with each Supplier’s terms and conditions of booking. You understand that failure to make final payment, or any other violation of a Supplier’s conditions of purchase, may result in your reservations being cancelled, in your being denied access to flights, tours, hotels, cruises, or other travel services, or in the forfeiture of any monies paid. In some cases, there is NO REFUND once a booking is made and under deposit. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking.
All cancellation requests must be sent to Coterie Travel in writing. If you cancel your booking, cancellation penalties (pursuant to Coterie Travel’s and/or the Supplier’s terms and conditions) may apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services, or will be deducted from the Supplier’s refund.
RISKS/SAFETY
WHEN YOU BOOK TRAVEL WITH COTERIE TRAVEL, YOU ARE AGREEING TO TERMS THAT WILL WAIVE CERTAIN LEGAL RIGHTS.
- You acknowledge that activities that are included in your itinerary may pose inherent risks and may be dangerous.
- You understand that your itinerary may involve travel to remote areas without adequate access to medical facilities and/or treatment.
- You acknowledge that you could be subject to changing weather conditions while traveling.
- You understand that you can encounter wildlife while on your trip.
- You acknowledge that certain activities can activate or aggravate pre-existing injuries, conditions, or congenital defects. You acknowledge that you should seek medical advice if you know or suspect that your planned activities may not be compatible with your physical condition.
- Certain activities may require the use of safety equipment. By booking travel with us and participating in these activities, you agree to use the recommended safety equipment and to ask questions if you are unsure about how to properly or safely use the equipment.
- If you use, consume, or are under the influence of alcohol or illegal drugs prior to or while engaging in any activities on your itinerary, YOU ASSUME AND ACCEPT ALL RISKS, DANGERS, AND HAZARDS THAT MAY RESULT FROM THIS INCLUDING THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, AND LOSS. You agree to indemnify Coterie Travel from any and all liability for any damage to property or personal injury to any third party, resulting from your participation in the Activities during or after consumption of illegal drugs or alcohol.
Your itinerary may also include travel to a destination that involves greater risk than to other locations. You are encouraged to remain informed with respect to current events, travel prohibitions, warnings, and travel advisories issued by the United States government. Information on health and safety conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov.
The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/.
A client’s decision to travel to any destination and to participate in any activity constitutes acceptance of all risks associated with travel to that location and with that activity. COTERIE TRAVEL DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO ANY PARTICULAR DESTINATION OR PARTICIPATION IN ANY ACTIVITY IS ADVISABLE OR WITHOUT RISK. COTERIE TRAVEL SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO ANY PARTICULAR DESTINATION OR FROM PARTICIPATING IN ANY ACTIVITY.
REQUIRED TRAVEL DOCUMENTS
Each traveler is solely responsible for obtaining and carrying all documents required by applicable government regulations. This includes but is not limited to a valid passport, visa(s), and any identification required by the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) for domestic or international travel. Acceptable identification can be found at http://www.tsa.gov/traveler-information/acceptable-ids.
The name, date of birth and gender that appears on the identification card must exactly match the data that is listed on airline ticket(s) and booking records. You acknowledge that any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint. The failure to strictly comply can result in the traveler missing flight(s) and subsequent scheduled travel bookings on cruises and tours.
WHEN YOU RECEIVE ANY TRAVEL DOCUMENT(S), IT IS YOUR RESPONSIBILITY TO REVIEW AND VERIFY ALL INFORMATION FOR ACCURACY. CONTACT COTERIE TRAVEL IMMEDIATELY IF CHANGES OR CORRECTIONS NEED TO BE MADE.
Please note that rules regarding entry and exit out of each country change on a daily basis. In general, a country will not admit a traveler if his or her passport expires within six (6) months of the planned return date. Some countries require visas or visa waivers, and the traveler is solely responsible for obtaining this documentation. Travel documents are also required for children and infants. Minors traveling with one, and/or without both parents, may be forbidden from traveling, unless authenticated and verified consent forms are provided to government authorities. See https://help.cbp.gov/s/article/Article-3643.
Additionally, when groups of children under the age of 19 (i.e., school group, religious group, social or cultural organization, or sports team) arrive in the United States by land or sea from Mexico or Canada, they may also present an original or copy of their birth certificate, a Consular Report of Birth Abroad, or a Naturalization Certificate. The parent or legal guardian must provide written consent to the supervising adult or Group Leader.
Should a traveler not obtain the necessary documentation prior to departure, Coterie Travel will not be liable for any nonrefundable payments made toward the planned trip.
AIR TRAVEL
Unless your itinerary specifically states that airline reservations are included, AIRLINE RESERVATIONS ARE NOT INCLUDED IN YOUR TRAVEL PLANS. It is your responsibility to make appropriate air and ground transportation arrangements, unless the itinerary specifically includes this information.
Please note that some countries require that certain departure taxes be paid in cash only.
Failure to use any part of an air reservation may result in automatic cancellation of all continuing and return flights, as well as a forfeiture of monies paid. Airline tickets generally expire one year from issue date unless the airline fare rules specified in the traveler’s itinerary fare provide otherwise.
Whether the itinerary includes air transportation or the traveler personally secures his or her own flights, we strongly recommend that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. We also recommend that you reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.
Hazardous Materials
Federal law prohibits passengers from bringing hazardous materials on an aircraft, whether in the passenger’s luggage or on the passenger’s person. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples include paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the traveler’s person. Restrictions on hazardous materials are listed at http://www.tsa.gov/traveler-information/prohibited-items.
A violation of this law can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124).
For further information, each traveler should contact the relevant airline representative(s) on their itinerary.
Insecticide Notice
Coterie Travel recommends that you refer to the U.S. Department of Transportation’s list of airports in countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is on the DOT’s website and is updated from time to time: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
HEALTH/IMMUNIZATIONS
You are responsible not only for obtaining all required immunizations and health screenings prior to travel but also for obtaining all required and related documentation of such immunizations. Some countries also require immunizations to be recorded on a valid vaccination certificate, which must be carried by the traveler throughout the entirety of the trip.
For more information relating to health-related requirements to travel to specific destinations, please refer to the U.S. State Department website at http://travel.state.gov, and to the Center for Disease Control at http://wwwnc.cdc.gov/travel/.
CRIMINAL HISTORY: ENTRY AND EXIT REQUIREMENTS
In the interest of respecting the privacy of our clients, Coterie Travel will not inquire about an individual’s criminal record.
Please note, however, that every country has different laws concerning past criminal offenses, whether within or outside of its boundaries. For example, if traveling to or through Canada, individuals with a Driving While Intoxicated (DWI) record should review current entry requirements, at https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/inadmissibility.html.
If you have a current or prior criminal offense, we recommend that you contact that country directly for entry and exit requirements. You can also visit the U.S. State Department’s Website at https://travel.state.gov/content/travel.html for additional information about these requirements.
RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. Moreover, in the event of any pricing error or omission, we reserve the right to adjust such pricing or make any other corrections.
The terms of any quote are only available for a limited time and can fluctuate without notice. You must confirm and pay for the services booked within designated deadlines. Failure to pay any deposit or amount due within the prescribed time may result in cancellation of the booking. We accept no responsibility for loss incurred due to cancellation under these circumstances.
LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
Coterie Travel is not the source or provider of any travel service. Rather, Coterie Travel acts solely as a booking agent for disclosed principal Suppliers. Each Supplier is an independent entity and Coterie Travel has no control over the Supplier. The name of the Supplier(s) responsible for providing the travel services are named in the travel documentation. By purchasing the travel services, you consent to the use of the Supplier(s).
BECAUSE COTERIE TRAVEL IS NOT THE PROVIDER OF THE TRAVEL SERVICES AND COTERIE TRAVEL HAS NO CONTROL OVER THE SUPPLIER, YOU AGREE THAT COTERIE TRAVEL IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE WHICH MAY ARISE OUT OF THESE SERVICES. COTERIE TRAVEL DISCLAIMS ANY LIABILITY, UNDER ANY AND ALL THEORIES OF LIABILITY, INCLUDING BUT NOT LIMITED TO LIABILITY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, OR ANY OTHER TYPE OF DAMAGES INCURRED IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKED THROUGH COTERIE TRAVEL. COTERIE TRAVEL IS ALSO NOT LIABLE FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY, OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, AND/OR OMISSIONS OF ANY SUPPLIER, OR THEIR EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES. SUCH ACTS OR OMISSIONS INCLUDE BUT ARE NOT LIMITED TO THE SUPPLIER(S) FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATION AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND/OR OTHER MATTERS OUTSIDE THE CONTROL OF COTERIE TRAVEL. YOU THEREFORE ABSOLVE COTERIE TRAVEL FROM ANY LIABILITY WITH RESPECT TO THE SERVICES PROVIDED BY ANY SUPPLIER.
FORCE MAJEURE
Coterie Travel and its Suppliers each individually have terms and conditions which include Force Majeure provisions. In other words, neither Coterie Travel nor its Suppliers will be in breach of the terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement when it is due to any of the following causes, to the extent that it is beyond its reasonable control: acts of God, accident, riots, war, terrorist acts, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities (including web host and internet service provider) breakdown or malfunction of equipment, destruction of and/or serious damage to facilities, natural catastrophes (including but not limited to extreme weather events, floods, and/or volcanic eruptions), governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosions, generalized lack of availability of raw materials and/or energy, and/or any other unforeseen circumstance which is not within the control of Coterie Travel and/or its Suppliers. THE PURCHASE OF TRAVEL INSURANCE/TRAVEL PROTECTION IS STRONGLY RECOMMENDED FOR EACH TRIP.
In the event that a Force Majeure event occurs, the Suppliers may be entitled to, and may in their sole and absolute discretion, change, postpone, or cancel any itinerary or portion thereof. In the event of non-performance of any the terms of the itinerary shall be within the sole and absolute discretion of the Supplier, in accordance with their policies. Coterie Travel agrees, however, to use reasonable efforts to secure reimbursement to the extent possible in such circumstances.
TRAVEL INSURANCE/TRAVEL PROTECTION
COTERIE TRAVEL STRONGLY RECOMMENDS TRAVEL PROTECTION/TRAVEL INSURANCE TO PROTECT TRAVELERS’ INVESTMENTS. Travel insurance or travel protection is intended to protect against unforeseen events such as, among other things, third party supplier default/bankruptcy, travel delays, travel interruptions, missed connections for air travel and cruises, cancellations, medical emergency transportation/evacuation, lost luggage and baggage delays, illness, job loss protection, and travel accident/sickness medical expenses. The proper type and amount of insurance can protect you from financial loss under almost any circumstance.
Without appropriate travel protection, you understand and agree that if you cancel or interrupt your travel for any reason, portions of the trip may not be refunded and cancellation penalties, by both Coterie Travel and the Suppliers, will apply. This will result in the loss of monies up to the full amount of your travel booking and related costs.
While you are not required to purchase travel protection/insurance when you purchase any other travel product or service, Coterie Travel will require that you execute an insurance waiver if you decline to purchase insurance.
Coterie Travel is not a licensed insurance broker, and its advisors are not qualified or authorized to answer technical questions about benefits, exclusions, and conditions of any of the insurance plans offered. Nor are Coterie Travel and its advisors qualified or authorized to evaluate the adequacy of the prospective insured’s existing insurance coverage.
Coterie Travel cannot guarantee that any insurance provider will approve coverage for a claim made under the insurance company’s policy. Coterie Travel makes no representations about the extent of coverage for any policy it may offer or quote.
JURISDICTION AND VENUE
These Terms and Conditions are governed by the laws of the State of Texas. In all disputes arising out of and/or relating to travel booked by Coterie Travel, you hereby consent to the exclusive jurisdiction and venue of courts in Williamson County, Texas. Should any part of these Terms and Conditions be determined to be invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
CONTACT US
If you have any questions about these Terms and Conditions, you can contact us at shelley@coterietravel.com.
